Vice President, Community Services and Residential
- - Administrative
- Kokomo, IN, USA
- Full Time
Promote and provide support, resources and leadership to Residential, Supported Living, Nursing and CHIO/PAC/RSPO division for all counties served. Orchestrate programs and implement policies/practices in compliance with overall regulatory bodies. Provide supervision, hiring, training and conduct performance reviews of department directors/coordinators. Assist with the strategic development of the overall agency. Review systems, and stay abreast of changes in regulations and laws related to FSSA and State Board of Health. Oversee Division with regard to compliance, planning, overseeing programs and agency communication. Ensure that all personnel maintain the core values and uphold the mission of the organization upon their employment within the Division and the agency in total. Assure that all staff understand their role as an ambassador for the clients and agency. Facilitate positive communication with personnel within all State departments that oversee Community Living Services. Be knowledgeable of all FSSA/BDDS/BQIS and State Board of Health regulations. Regularly monitor standards to assure that we are always in compliance. Assist in the implementation and identification of needed policies to maintain a safe, healthy and positive environment for all persons served and staff. Be on-call to assist with issues related to persons served, their homes, staffing, or any other emergency issues that may arise. Maintain statistical information and submit monthly and quarterly reports related to outcomes. Oversee the planning and implementation of departmental management meetings for Division. Oversee submission of billing documentation by Division to business office. Follow budgetary guidelines in coordinating department productivity for all areas. Collaborate with department staff and supervisors in maintaining and updating policy and procedure manuals and handbooks for persons served in residential services. Coordinate promotional activities with other departments when appropriate. Promote additional services as needed for the Division. Oversee process to secure performance/satisfaction feedback from employee/employer and persons served. Oversee records and progress reporting systems in compliance with agency and position standards/regulations. Represent the agency at state and local meetings. Maintain quality programs to meet Board of Health Regulations. Responsible for divisional planning, budgetary accountability, resource management (staffing, materials, etc.), and ongoing communication with management staff. Help facilitate the highest level of excellence in the provision of services for all persons served. Serve as a liaison between persons served, families, staff, professionals, the community, and other community agencies. Safeguard customers' human and civil rights. Assist supervisory staff and Human Resources with the discipline or termination of staff as warranted per agency policy handbook. Thoroughly investigate and document any reports of abuse or neglect in accordance with state and agency guidelines. Must be capable of meeting the physical demands required by caring for the consumers. Physical requirements may include, but not be limited to; bending; reaching; stretching; lifting 25-50 pounds (depending on person served) without assistance; grasping; visual acuity; running; walking; squatting, guiding; transporting; assisting with physical transfer; and manual dexterity to handle medications; and handling physical aggression as defined in CPI training. Knowledge of three or more of the following is preferred: residential group homes, supported employment, community living, adult day services, public relations, strategic planning, budgeting and fiscal monitoring, behavior management, or therapy services. Attend related training as authorized. Serve on special committees as appropriate. Comply with ethical standards of Bona Vista Programs, Board of Health, BDDS, and other governing/affiliated bodies. Promote and display positive attitude and display an overall commitment to the agency's mission, values, and vision. Ability to work flexible, non-standard hours, including occasional evenings and weekends. Adept at prioritizing multiple job functions, and coordinating routine responsibilities with spontaneous situations and occasional assignments. Attend board and committee meetings.
Bachelor's degree in Business Administration, Psychology, Sociology, Social Work, SPEA or related field plus five years of relevant work/supervisory experience required. Master's degree preferred. Previous experience in working with special needs populations or similar background desired. Must have demonstrated skills and ability in word processing and verbal presentation. Must be capable of providing personal transportation to meetings throughout county and state if required. Maintain a valid Indiana driver's license, insurance on personal vehicle (minimum of PLPD with Medical liability coverage), and maintain insurability as defined by the agency liability insurance carrier.